[Resolved] ICICI Bank — Incorrect fd interest amount credited

Somnath Roy (Tattu)

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 401107

I have a fd account (account number[protected] and every quarter, interest of rs.2734/- gets credited in my account. on 7th june 2016 interest got credited, as usual, but of less amount (rs.2660/-).

I have informed the bank and they promised that the issue will be fixed in 4 working days. its been more than 2 months now and the issue is still unresolved.

Please tell me what to do...

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May 12, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Aug 16, 2016

Updated by Somnath Roy (Tattu) I have got a call my ICICI bank...I would expect that the problem will get solved as soon as possible...Thank you...

Aug 22, 2016

Updated by Somnath Roy (Tattu) Complain number - SR[protected]

Its been more than 7 working days, but still my issue is unresolved...5 working days were promised by ICICI, over the phone...But it seems they are making false promises these days...

Earlier also they promised 4 working days...Its a pity that in total its been more than 2 and a half months and a single problem couldn't be solved...

Me and my family, all have accounts in ICICI for last 12 -13 years...They were always prompt to resolve every issue...But now it seems ICICI is becoming some kind of chit fund...

Expecting ICICI Bank to take the matter more seriously...

Neha Chhabra