ICICI Bank — Incorrect interest and delay charges on credit card

Address:	Pune, Maharashtra, 411028
Website:	www.icicibank.com

It is with reference to My ICICI Bank credit card number [protected] that I started using my card in April'15. Tried following up with customer care center to get the statement. But it was on 18th June'15, that I received the statement, in which the interest was already charged. I tried to get the waiver as there was no fault from my side about delay in payment, as bank neither sent me statement by courier nor by mail. I foolwed up with customer care executive like anything. Eventually I made the payment of transactions done, after one executive confirmed to me that interest would be waived off. Till 18th June'15, I did not received a mail nor the hard copy and to my shock on 18th June the statement that was generated had a interest amount of Rs 1042/-. I cleared off the dues against principal, but bank never resolved the issue of interest charges and now the whole amount has been accumulated to 6400/- for which bank is harrassing me by directly deducting from my icici savings account, freezing my savings account. It's really not expected from bank like ICICI.