[Resolved]  ICICI Bank India — Foreign DD issued by ICICI Bank Malad Branch dishonoured due to discrepancy with the date entered in the DD

Address:Mumbai City, Maharashtra

A foreign DD issued by ICICI Bank on a foreign bank was dishonoured by Foreign Bank due to discrepancy with the date entered on the DD by bank officials . The DD amount consisted of retirement funds that were being taken out of the country for medical treatment . This caused the Foreign Bank to charge a penalty of 2500$ for failure to pay the amounts that were being incurred for treatment plus dishonour cheque charges of 120 dollars and overdraft charges of 60$ . All this caused me and my family unnecessary stress and delay in treatment .
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0949f) in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team

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