ICICI Bank — inefficient bank - aundh iti road

Address:

Pune, Maharashtra

I stayed at aundh pune for several years and 3 out of 5 times during my visit to icici bank branch at aundh iti road i have had following observations

1. The manager is not present in the cabin. Any staff just sits there in that cabin
2. The token system is out of order
3. If by chance token system is working, it's not adequately addressed. You get a token just to find that the token number is never called in a timely fashion and others walking in later into the branch just approach the desk and they are attended. You are the only fool following the process
4. The printer is not working most of the times.
5. They have a functional system. The counter for demat only attends demat and counter for savings only attend savings. Hence your wait time is more

I hope icici bank seriously takes in my feedback and improve the efficiency of there branch operations.