ICICI Bank — Interest fee is not calculated correctly

Address:

Ghaziabad, Uttar Pradesh

Sir, I have written a mail to customer care about false calculation of interest fee & late fee charges. Please see it below. Hi, I am a credit card customer of icici bank. last month I was not in town and got late in paying my bill of 16 K which was due on 26/11, I paid on 03/12. My outstanding which on 03/12 was ~50 K where 45 K was spend on 26/11. However, interest was calculated based on total outstanding for 30 days which is absolutely cheating when the the customer was late for 7 days of 16 K amount, Also, there was a late payment of 600 posted on the top of that. I know that bank can always justify that it's their policy and they can calculate the charges like this, but I challenge this calculation and I am writing this query to you. Also, according to BASEL III norm, Bank can't charge interest and late fee both. I don't know if you are comply with that policy? Please help me ASAP. Thanks, Rajesh [protected]