[Resolved]  ICICI Bank — Interest & service tax charged wrongly

Address:Mumbai City, Maharashtra, 400018

I want to know why you have charged me interest???, regarding this i have spoken to your customer care officer ms. Anuradha singh on 31.07.2016 at 11.00 am. I know my o/s for previous month for statement dtd. 19.07.2016 for the period 20.06.2016 to 19.07.2016 for rs.25051.87 due date of payment was 07.07.2016 against which i have dropped 3 cheque in your drop box on 02.07.2016 for rs.6112.47, rs.16458.15 & rs.715.00 & one click payment of rs.1766.42. All total comes to rs.25052.04 which is reflecting in your statement also.

For payment of rs.715.00 which is reflecting in your statement received on 11.07.2016 it is not my fault. We have deposited all 3 cheques together in your drop box. Delay from not my side it from your side. For the same you have charged interest with service tax of rs. 1007.70 is not correct.

I am attaching one statement for your reference for last three month, where for delay payment i have been paid the same. My due against statement dtd. 19.07.2016 is only rs.6874.17 excluding interest & service tax which i will pay in time.

Please resolve this issue otherwise i will take next action.

Thanks & regards
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3eivi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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