ICICI Bank — Invalid Deductions from Account

Address:

Panchkula

I want your help in invalid transactions happended with my bank account on 29 Sep.

Navjot Singh

Ac No :[protected]
Ifsc Code : ICIC0001342

Complaint No -
I received my salary in the morning around 9 am on 29 Sep which was 35, 223.

Within 1 hour 32k above has been deducted from my account in small transactions like 590 multiple times, it was without my acknowledgment.

I called on customers care at same time they asked me visit your branch which is Sec-26 Chandigarh.

As it was govt holidays from 30 Sep - 02 Oct. I visited bank on 03 Oct at that time there was outage in their system they were not able to check anything, they asked me to come after 1 day. They have noted my phone number, they promise to call me back but no response in 2 days.

Then I visited again bank on 05 Oct they checked & said multiple reasons on deductions:
*Firstly they said it was EMI bounce charge as there is no active EMI in my accounts.
*Secondly, they said there is any SIP activated in my account, after checking it has been found no SIP plan was activated
*Thirdly, thet said there is charged from Bajaj company but there is no link with bajaj
*Fourthly, they said there was donation going on from my account which is 500 per month, even I don’t know which donation they are taking about.

All reasons given by the bank are invalid. Kindly help me solve my concern & refund my decuctions.

I am Team Manager working in Teleperformance Mohali, having salary account in your bank.

We have more then 600 head count of employees, if no resolution found on my concern. We will shift our corporate salary accoount to Axis Bank.

I am tired with the harrasment, I will complaint in RBI & consumer forum after this e-mail.

Expecting positive response from ICICI