ICICI Bank — Invalid Transaction of 1899

ICICI Bank — Invalid Transaction of 1899

R Ra Dhey Sep 28, 2023 Sep 29, 2023 This thread was updated on Sep 29, 2023

Today I have chcked my transcation from online banking and I saw that they have deducted 1899INR for some renewal of policy. I got email they have mentioned "your (New Policy)New Policy of CPP/OneAssist for (Privilege Single-Rs.2799)WA Privilege Single Rs. 1899 has been regd vide SR[protected] on 24-SEP-19. It will be completed within 1 working days." I have not received any prior notification for that policy, I have not applied for that policy, how come they have deducted my balance, please help me. I called customer care number and he said he can not help me and passed me CPP helpline number, when I called CPP helpline number they said they don't have information about this. Customer care service is so bad, I have not applied for this policy for what they have charged me for. Kindly help ASAP. I emailed them as well in `customer.[protected]@icicibank.com` not sure if they will help me or not as experience was bad. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 29, 2023

Dear Customer, thank you for bringing this to our attention. Please help us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps, so we can help you asap - Team OneAssist.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 29, 2023

Dear Customer, we need to take a closer look at this issue to see what's going on. Meanwhile, can you do us a favor and help us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so we can help you out -Team OneAssist.