[Resolved]  ICICI Bank — Irrelevant charges levied on credit card

Address:Mumbai City, Maharashtra

I regret to inform you that ICICI Coral credit card was forcefully handed saying that it was a corporate compliment and I had also clarified that i am not interested. Yet i was informed that there will be no processing charges or what so ever for usage. But i was shocked to receive a credit card statement in the month of May 2014 stating that your previous balance is 561.80 Rs and Purchases/Charges are 609.78 adding up to 1171.58. So when i called back the ICICI employee to verify the charges they informed me at that time that we charge an annual fee of 600 Rs on Coral credit card for corporates which wasnt clarified at the outset. I didnt even receive any hard copy of the initial annual charges which are levied. Again in the month of June ICICI bank sent another statement of 1784.1 Rs which is splitted as :Previous Balance 1171.58 and Purchases/Charges 613.13 adding up to 1784.71. I was forcefully given the card in the month of March 2014 stating that ICICI Bank also gives a gift voucher of 1500 Rs which i havent received yet. Even after zero purchases on my card ICICI Bank has sent me a bill of 1784.71 which i am not ready to pay. Is the bank trying new methods to cheat the customers? Is 600 Rs charged as Late Payment Fee each month? (2 months adding to 1200 Rs till now). Waive off these charges or be ready to face the consequences. More than money it is breach of trust. Cancel my card immediately.I am not interested in such fraudulent transactions Name:Shriket Pai Credit Card Number:[protected] Bank: ICICI
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Pai,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information