[Resolved]  ICICI Bank — Issue of defective new debit card

Address:Dehradun, Uttarakhand, 248001
Website:www.consumercomplaint

I received a defective expression debit card 3 days back. I complained on email, had chat but no positive result. The numerical in squares on reverse of debit card are not readable and i can't use such a defective card. I am asking for a free replacement and icici bank just does not ack the complaint
Is icici bank services so poor or someone is deliberately trying to harras a lady. My icici s/ ac no.[protected].
Mrs gita kapur
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Jun 20, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
ICICI Bank Customer Care's response
Dear kapurcalling1,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
May 20, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a45giw_aaaa) in the subject line.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My grid card authentication failed.can you please let me know how to activate grid card authentication.I had called customer care twice to unblock my debit card, but it didn't work.Please update me asap.

Thanks,
Anusha
Your Customer Care Number is not easily accessible. I had been trying the whole day to talk to your executive, but in vain.

Poor Customer Support.

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