[Resolved]  ICICI Bank — Issue related to non-maintenance of minimum balance

Address:New Delhi, Delhi, 110001
Website:www.icicibank.com

I have an icici bank account no.[protected]. I was not maintaining minimum balance of rs 10000. Previously they used to charge penalty on quarterly basis. I transferred rs 11000 on 30th may 2017 post which i found that deducted the penalty of not maintaining the minimum balance on a monthly basis. They did not send any intimation on change in the way the penalty would be charged.in addition, they are charging me sms intimation charges of rs 17.25 every month. But i did not receive any sms for the charges which were deducted from my account.
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Jul 14, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
ICICI Bank Customer Care's response
Dear ravikashyap17,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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Hello help desk
PLease resolve my case I have a current account in icici bank is no :[protected] I was not mentioned my account 10000 who bank very high charges debited in my account !
PLease let me know what is the charges qwaterly & monthly non mentience in this bank govt rule s of RBI interaction
ICICI Bank Customer Care's response, Nov 16, 2017
Verified Support
Dear Raisuddin1972,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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