[Resolved] ICICI Bank — its been more than month my conversion of nri banking to general banking does not happen

nandasit

from Bengaluru, Karnataka

Address:	600089
Website:	ICICIBank.com

I submitted my documents in icici bank, dlf branch for the conversion of nri banking to general banking on april 1st week because i am back to india. Its been more than a month, the conversion did not happen. When i asked the bank customer care, they are saying it will happen soon but it does not. I dont know what was wrong from icici customer care side. I dont believe it takes very long time to do the conversion.in nri bank, i have to maintain a minimum balance of 1 lakh. I am back to india in the month of february. I cant afford that much to maintain. I am keep on getting emails from icici bank to maintain the balance. I wanted the bank to take immediate steps for the conversion.

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Jul 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

ICICI Bank Customer Care's response Dear Nandasit,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53emj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 05, 2018

Updated by nandasit I sent my complaint to the email address mentioned above but there was no action taken so far. Now, it is more than 2 months.