ICICI Bank — Iwish amount not credited back

Address:

560066

It has been 2-3 days since i closed my iwish goal but still the money didn't get refunded. Also there has been no communication via message or mail that my request is approved or is still under process. While providing this service they said very firmly that it can be closed any time, but when the real time has come these icici people are just torturing the customers. I need the money to be credited asap. I am getting the update on site as 'this goal is closed. Request sr[protected]', but the money still not credited.