[Resolved] ICICI Bank — jio number recharge not done but money deducted from account | |||
Hi, i have done recharge of 399₹ for jio payment my money was debited from account but i didn't got recharge. I have already talked with bank they said it's debited and jio team is saying payment was not received. While recharging through upi i got a request from [protected]@icici for 399₹ and same is paid ref. Attached image. Upi ref no.[protected] Date and time : 16 feb 2018 12:21 pm. Please take necessary actions and refund my money... Was this information helpful? | |||
Apr 3, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 ICICI Bank Customer Care's response Dear Rajesh779, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4s9l7) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
3 Comments | |||
Comments
I have recharged my jio no. By upi in jio app through [protected]@icici the amount 349/- was deducted but recharge is not done yet.. please refund my money or recharge my jio no.
Reply
I Made payment for Jio number [protected] of rupees 51 booster pack.The amount was deducted from my bank account but the recharge was unsuccessful.
Dated 16 February 2018 at 10 :13 pm
The transaction reference number is[protected]
Kindly refund the debited amount.
The attached payment details is below in JPEG format
Dated 16 February 2018 at 10 :13 pm
The transaction reference number is[protected]
Kindly refund the debited amount.
The attached payment details is below in JPEG format
Thanks for resolved my problem
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