[Resolved] ICICI Bank — jio recharge to [protected]@icici failed via bhim app and amount debited

[Resolved] ICICI Bank — jio recharge to [protected]@icici failed via bhim app and amount debited

S Sameer Kalamkar from Morjim, Goa

I recharged my Jio sim for Rs. 299/- (Rs. 349 recharge - Rs. 50 discount voucher) on 26th September, 2018 at around 21:39. I chose the UPI method for payment and it asked for Rs. 299/- to be approved to pay [protected]@icici. I approved the transaction and the amount was debited from my account. The UPI ref no for that transaction is[protected]. But, the recharge was not done even after 12 hrs. So please look into it and kindly initiate a refund for that amount. P.S.: I've attached a screenshot for my payment transaction for your reference. +1 photos Was this information helpful? No (0) Yes (0)
Oct 28, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 ICICI Bank Customer Care's response Dear Sameer Kalamkar, We regret the inconvenience caused. Our official will get in touch with you. Regards, ICICI Bank Customer Service Team
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Durgaprasanna Sai

from Ongole, Andhra Pradesh

Dear sir last month I have open the salary account but still account is not activated please resolve problem earliest

ICICI Bank Customer Care's response, Sep 28, 2018

Verified Support

Dear Durgaprasanna,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5d5ib_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team