[Resolved] ICICI Bank — jio4g/[protected]@icic

Dushyanth simhadri

from Hyderabad, Andhra Pradesh

Address:

Nalgonda, Andhra Pradesh

Jio upi payment successful but recharge not done
I have recharged 448 via my jio app. I have used upi as payment mode. The payment was successful to [protected]@icici for 448 rupees but no recharge was not done. When i tried to call jio customer care they are telling that no recharge has done to my number, but my bank is saying that it has been successful to the upi address. Please help on this. Mobile no [protected]
And my upi id [protected]@upi

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Mar 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 31, 2018

Updated by Dushyanth simhadri TRANSACTION ID
[protected]
DATE
29 January 2018
TIME
09:00:13
REMARKS
collect-pay-request

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Du Dushyanth Simhadri,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Tea