[Resolved] ICICI Bank — joining fee has been charged for credit card issuance | |||
I have been issued a credit card of icici bank. At the time of issuance, credit card support office assured me that this card is having life time free validity and no charges/joining fee is applicable but i have been charged rs. 3000 + gst as joining fee and some monthly charges are also being deducted from my account. Approached to bank but no response. I am fed up with the kind of service/support icici bank is providing. They should clearly tell terms and conditions to the customer, just for the sake of getting business, they should not cheat with their customers. Was this information helpful? | |||
Oct 1, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 29, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (752746) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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