ICICI Bank — Joining fee icici scam & fraud | |
ICICI called me and offered Coral card stating I have been chosen for free life time card with no joining fee. I get the card and they bill me 1000 joining fee. I feel cheated. Paying 1000 is not the problem, but not respecting the trust I had as a customer and they cheated for a paltry sum of 1000. I will be closing the card soon, CC is no good either. Was this information helpful? | |
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ICICI Bank customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
You could not assist me when I called the customer care initially to report the issue, do not feign as if you're genuinely interested in helping customers. It's all a money making tactic. I am not expecting any support from you or a logical conclusion to this issue. Your representative kept repeating "Sir, this is a premium card" even though I was telling her I was told there would be no joining fee as a corporate offer when the confirmation call came. This shows customer care executive wasn't even listening. Pathetic treatment and service from ICICI. I have successfully dissuaded two of my colleagues from opting for this card.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a366ts) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team