ICICI Bank — Late fee Interest charges

Address:

Kota, Rajasthan, 324009

I am your credit card holderNo: [protected] and pleased to say that i never been defaulted, this time on due date of 21.04.2017, i deposited a ICICI bank cheque No: 232614 on DT: 21.04.2017 at the counter, on 24th April i got a phone call from ICICI bank Main Branch Kota, weather i have deposited the cheque or not and where, i told him that on 21st i have deposited and it might have been cleared and than i went to ICICI bank, Basant Vihar Alok school Branch where i deposited the above said cheque and asked what happened I am getting call from Main Branch that cheque has not been deposited, she said i forgot to post on 21st April, 22nd & 23rd April was holiday and today already cleared now you wont receive any call .
today I have recieved Credit card Statement they are asking Late fee Of Rs.750/-+ ST-Rs.112/-+ Interest Charges Rs.716.01 + ST-107.40 = Rs.1685.41(Total), is it fair the laziness of your counter clerk will cost me .
so i request you to wave off these charges, my wife, my self and my daughter all are your customer, for the last so many years
akshya Pareek, @M-3 Dadabari (ext), Kota- 324009, Mob: [protected]