[Resolved] ICICI Bank — late payment charges and interest

Balram Khaitan

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 402105

I have a credit card of icici bank. I am always paid all dues on timely basis. Billing due of my cards normally 4/5 of the month and i always payment around 6 of the month and bank never levy any penalty or interest. I was on travel till 7/3 and i clear my dues immediately after come back to city on 8/4. But i was shocked to check current month statement levy 750 penalty and interest of rs 2641. I call to customer care, they refused to waiver of charges.

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Jun 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

ICICI Bank Customer Care's response Dear Balram Khaitan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 26, 2018

Updated by Balram Khaitan Your customer care team is not ready to waiver for the same and same is cause genuine hardship for me. Being a customer having relationship more than 10 yrs, but no consideration. Extremely unsatisfactory reply from team.