[Resolved]  ICICI Bank — Late payment charges

Address:

Mumbai City, Maharashtra, 110070

I have been using icici bank credit card for quite a number of years and had no issues so far. I was out of station in the month of september and missed my first credit card payment by 5 days, on my return i immediately paid up my credit card payment. 17, 193.00 cr

I received my credit card statement for the following month which contained late payment fees, service tax and interest charges totaling up to 1681.84, i immediately called up icici bank seeking a reversal on this as this the first time i missed on any credit card payment.

The client representative refused saying it can’t be done, which took me by surprise as it’s a generally a norm by card companies to reverse the first late payment fee. My other credit card bank easily obliged and reversed the late payment charge which i expected with icici as well.

After repeated pleas of reversing this charge didn’t yield, i paid up all pending vendor charges of rs 6431 which excluded the above late payment fee and raised a request for cancellation sr[protected].

The cancellation request is unable to complete because of icici late payment charges.

I no longer wish to have any relationship with icici could you pls reverse the late payment fees and cancel my credit card pls, i have stopped using the card since then.