[Resolved]  ICICI Bank — Late payment fee charged even after clearing outstanding amount

Hi,

This is regarding late payment charges of rs 599 levied to me on my credit card even after clearing outstanding amount.

I had called customer care regarding this and explained to them. All my past payments have always been done before due date.
This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response even though it was not my fault that i didn't receive the statement.

So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.

Looking forward to your positive response.

Ps: I have raised service request over customer care center with SR[protected] still no response