[Resolved]  ICICI Bank — Levying of charges without adequate prior notice to the

Myself Hemonta Dutta, holding an ICICI saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without any prior information. ICICI bank is simply debiting amount from my account . I have no information from ICICI. No call, no mail and no message. It is very very very interesting that where ever I withdraw by ATM, one message is send to my registered mobile No [protected]. But in this transaction, I did not received any simple message . Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
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Aug 14, 2020
Complaint marked as Resolved 
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