[Resolved]  ICICI Bank — lien due to name mismatch in neft

Address:New Delhi, Delhi, 110019
Website:www.icicibank.com

Dear sir
This is yogesh kumar gupta account nbr[protected]
Cell [protected], my friend vivek shrivastava had sent 50000 amount to me through neft, but he put name as devendra goyal in that neft form, after that it has been leined for the same amount. But now i am having credit balance in my account.
I don't know the amount has gone, it has neither gone vivek shrivastava account, nor in my account, i visited the jaipur kishanpol branch. They told i am not able to help you.

Now i am helpless, kindly send the amount back to that vivek shrivastava account or make it available in my account. Now i am confused. Please the needful.
Thanking

Yours faithfully
Yogesh kumar gupta
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May 2, 2018
Complaint marked as Resolved 
Complaint is not resolved yet.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
ICICI Bank Customer Care's response
Dear Yogesh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Apr 26, 2018
Updated by yogi@1984
Compalint not resolve yet
Verified Support
Apr 26, 2018
ICICI Bank Customer Care's response
Dear Yogesh Kumar Gupta,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
May 02, 2018
Updated by yogi@1984
My problem is not resolved till now.
Very worst service of ICICI bank
May 02, 2018
Updated by yogi@1984
I have raised complaint on[protected] but till now not resolved my proble please suggest me where we will complaint of ICICI bank
I have visited ICICI bank branch two times but neither my account is credited or nor amount reserved to sender account
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