[Resolved] ICICI Bank — Lien mark on bank account

Mitul_Mayank

from Pune, Maharashtra

Oct 20, 2016

Address: 400049

Website: www.icicibank.com

Hi,

There has been a lien mark on my account pertaining to other financial products provided by bank.

As per guideline of rbi for consumer case on banking,
Banks have a right to exercise lien under section 171 of the indian contract act against the dues from constituents/customers. However, the banks cannot exercise lien over the personal account of a customer on the ground that money was due to the bank in another account where he acts in a different capacity, if there is no agreement to that effect.

Please let me know as how do i get this fixed.

Regards,
Mitul mayank

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May 16, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ka26) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 23, 2016

Updated by Mitul_Mayank Have already brought it to attention at customer care desk and senior management desk with no resolution.

I suggest you to fetch details from S.R. history and revert if you want to re-work on this.

Let's see how it works.

Regards,
Mitul Mayank

Oct 25, 2016

Updated by Mitul_Mayank Any update Icici Bank service team?

Regards,
Mitul Mayank

Oct 30, 2016

Updated by Mitul_Mayank Team (Consumer complaint / ICICI Bank customer service),

Is there any TAT you would want to commit to get this resolved?

Earliest response shall be appreciated.

Regards,
Mitul Mayank