ICICI Bank — lien marked amount

Address:600001

From my icici savings account 30th dec 2019 7000 rs debited from back end without my knowledge. No information about this in statement also.

I called customer care regarding this, they told your account marked as lien, pls contact with any icici branch. I went next day to branch ask details about this, they told 7000 rs debited (7 transactions - each transaction 1000 rs) from back end, we don't know about the details, so pls raise the written complaint regarding this.

I raised the complaint 3 times in 2 branch (Perambur and second line beach).

But still i am not getting details about this.

My registered mobile no : [protected]
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
ICICI Bank Customer Care's response
Dear Praveen Kumar Sachin,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jan 31, 2020
Updated by Praveen Kumar Sachin
Dear Sir,

Still i am not getting any solution from your side.

How many days will take to you come with solution?
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