[Resolved]  ICICI Bank — Lien marked and fake promises

Hi team,
I am complaining about the ICICI collection executives . After transferring my calls for about 45 mins to one department to other they said we can not help you with removal of lien and icici employee only promised that lien will be removed from my salary account. At least they should not provide fake information to the customer just for their incentives. This is just a fake bank and would highly recommend to close everyone whomsoever is reading this to close their account and it's better to switch to HDFC, all the employees atleast do not lie about your account and will provide correct info...I want my lien to be removed as promised
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Oct 27, 2020
Complaint marked as Resolved 
Lien has been removed please do not take further action on that executive
ICICI Bank customer support has been notified about the posted complaint.
Oct 20, 2020
Updated by YATRI PANDEY
Hi team,
I am complaining about the ICICI collection executives . After transferring my calls for about 45 mins to one department to other they said we can not help you with removal of lien and icici employee only promised that lien will be removed from my salary account. At least they should not provide fake information to the customer just for their incentives. This is just a fake bank and would highly recommend to close everyone whomsoever is reading this to close their account and it's better to switch to HDFC, all the employees atleast do not lie about your account and will provide correct info...I want my lien to be removed as promised..or do something and please teach your executive to not lie for their benefits pls help me out and remove the lien ..
Verified Support
Oct 20, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15kql) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 26, 2020
Updated by YATRI PANDEY
Here they come up with another lie. And it's been 6 days I sent details on mail..no response no follow up nothig

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