I have a salaried account with icici bank for past year almost and never had a problem. Today, i logged in and I see lien on my account for credit card which I have never got and used. I went to branch for that and they told me that I had a card in 2014 which actually I never did. Some of my details are matching with some one else who has used it and here I am with lien on my account with no money to be used for some one which was never offered or used. Please look into it as I have no other option and will lodge a case against icici bank.
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Aug 6, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3bft4) in the subject line of your email. Our official will assist you.
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3bft4) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team