[Resolved] ICICI Bank Limited — Unfair practice in charging additional foreclosure charges | |||
I have a car loan with ICICI Bank: Loan account number: LABNG[protected] During the time of processing the loan the executive had told me that I can preclose the loan only after 1 year anytime without any preclosure charges. And If I foreclose before 1 year I need to pay 3% charges on remaining principal. I have now completed 1 year 10 months. and when I visited the bank for preclosure, they are charging me 9770/- extra as foreclosure charges at a rate of 5% on the outstanding principal amount. When requested them to wave off or give some concession on the amount. they replied me rudely saying there is no commitment as such in sanction letter and they can not waive-off the charges. Being ICICI bank customer for more than 12 years.(savings/dmat/home loan) this as hurt me a lot. Now I am worried on the additional charges. Request you to help me in this regard. Thanks Elvis Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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