[Resolved]  ICICI Bank — Linkage of someone else's bank account to my residential address.

Address:

Thane, Maharashtra

I have bank account with ICICI bank for more than 6 years as per below information : Account No :[protected]. Branch Address : Glenmorgan, Veer Savarkar Marg, Panchpakhadi, Thane (West) Pin : 400 602. mobile no : [protected] My address is : Flat No. 5, Jai Natraj Soc, near Kamlesh society, Tilak Road, Kopri Colony, Thane (East) Pin : 400603. I was surprised when I received a letter at my address stating change of communication address for Mr. Abhishek Namdeo Pagare bearing account no.[protected] from his old residential address which is B22, Arihant Nagar, Aurangabad 431001 to current address as my residential address. I wish to file a complaint against this person and would also want ICICI to interrogate as to how the person has linked my address to his bank account. Also I want details and photo copies of the documents submitted by Mr. Abhishek Pagare for change of address to my address. If this is an error from the part of ICICI bank, then I need an apology letter from ICICI in this regards. I have also lodged an complaint with ICICI customer care vide complaint no.[protected] and had a talk with supervisor Madhuri on Saturday i.e. 09/05/2015 who told me that for change in address, there is no need/requirement for proof of new residential address and it can be done online.…This is quite surprising and how even if there is change in address, ICICI does not ask for any proof and just link someone’s bank account to other persons residential address. I also need a reply on this. Awaiting your reply and action on the person and an apology letter from ICICI if ICICI is at fault.