[Resolved] ICICI Bank — loan a/c | |||
Sir i am a regular payer of my credit card loan emi dues before the date. Now that the loan is also closed. During the heavy rainy days in chennai VARADHA RAINS inevitably i could pay only delaying for 3 to 4 days for which i called the customer care and requested for a waiver of the late charges which was genuienly waived by all the banks. First even icici bank accepted to give the waiver but later did not do so and began to charge late fee upon late fee with interest upon interest and taxes etc. all my repeated calls was in vain and hence i ignored the late charges and began to pay the loan EMI with interest and taxes only. Now that i have completed the loan also i request the BANK to FAIRLY CONSIDER THE WHOLE TRANSACTIONS AND SETTLE THE ISSUE AT THE EARLIEST. I AM A SENIOR CITIZEN WITH NO INCOME AND DEPENDING ON MY MEAGER SAVINGS WITH MY DEPENDANT SPOUSE WHO IS 75 YRS OLD Was this information helpful? | |||
Aug 24, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (616902) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
Add a Comment | |||
65%
Complaints
23618
Pending
2043
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment