ICICI Bank — Loan disbursal delay

Address:Mumbai City, Maharashtra, 400060

Loan disbursement request 20094 sent on 16thapril 2016. Icici personnels say there is a system issue and cheque cannot be issued due to age of co-applicant and they are figuring the issue and unable to come up with a solution. While sanctioning the loan the bank was submitted with all information like age of co-applicant, how can the age matter now? Also if policies have changed how does it apply for existing customers? How am i supposed to hold up the builder for the disbursement?
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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