[Resolved] ICICI Bank — loan disbursement without approval and permission

Pramod Shrivastav

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 421201

I applied for personal loan and was suppose to give confirmation for loan disbursement but yet your rm vikas kumar thakur without my consent and persmission, disbursed and credited the loan into my account. When i asked to cancel, he is giving me vague answers.
I had last word with you executive on saturday wherein i specifically told to wait till monday for my confirmation. I also got a message from icici asking me to confirm today at 2.31 pm which i didnt replied but still its got disbursed. Kindly cancel it at the earliest else i will not return any money.

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Mar 21, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

ICICI Bank Customer Care's response Dear Pramod Shrivastav,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4qv5c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team