[Resolved] ICICI Bank — Loan Fraud by ICICI Bank | |
I received call from ICICI agent was told they are giving me a load at the Interest Rate rate 7:01 p.a, I agreed, later when I checked it 13 p.a they informed them about it they refused to cancel, I asked them loan number they didnt provide they stated you will receive email I raised ticket ticket no -details Level 1 Service Request (SR) No : SR[protected] Name: Swapnil Gautam Waghmare Account No / Application No: [protected] Product/Service: Loans Request related to: Others Type of request/complaint: Other issues E-mail address: [protected]@gmail.com Mobile no:[protected] Telephone no: null- Level 2 Service Request(SR) No: Complaint/Feedback: I hold ICICI credit card I got call from *+[protected], Was told I have pre approved loan they told they are offering me loan p.a 7.1 after my call was transferred to verification they told me the the EMI would be 9200 when I calculated it 13 p.a interest I got call from agent again I told him then he told it's 13 p.m cancel the loan I don't want this is deceiving I have the recording if do not cancel the loan I will complaint in RBI and consumer forum but didnt receive now I see that got the bill the 1 installment of the Loan no action were taken, they simply closed the ticket already told them I do not have loan application number because they didnt provide me Now I have received first installment bill even though I received the loan amount DD was returned to the back this is ridiculous Was this information helpful? | |
Mar 14, 2023 Complaint marked as Resolved I received call from ICICI agent was told they are giving me a load at the Interest Rate rate 7:01 p.a, I agreed, later when I checked it 13 p.a they informed them about it they refused to cancel, I asked them loan number they didnt provide they stated you will receive email I raised ticket ticket no -details
Level 1 Service Request (SR) No : SR886913084
Name: Swapnil Gautam Waghmare
Account No / Application No: 00000000000
Product/Service: Loans
Request related to: Others
Type of request/complaint: Other issues
E-mail address: [email protected]
Mobile no:9403646602
Telephone no: null-
Level 2 Service Request(SR) No: SR889741045
Complaint/Feedback: I hold ICICI credit card I got call from *+91 22 6812 0353, Was told I have pre approved loan they told they are offering me loan p.a 7.1 after my call was transferred to verification they told me the the EMI would be 9200 when I calculated it 13 p.a interest I got call from agent again I told him then he told it's 13 p.m cancel the loan I don't want this is deceiving I have the recording if do not cancel the loan I will complaint in RBI and consumer forum
but didnt receive now I see that got the bill the 1 installment of the Loan
no action were taken, they simply closed the ticket already told them I do not have loan application number because they didnt provide me Now I have received first installment bill even though I received the loan amount DD was returned to the back this is ridiculous ICICI Bank customer support has been notified about the posted complaint. Verified Support Mar 15, 2023 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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My contact details are as follows:
Anuj Nigam
A684 Sarita Vihar
New Delhi 110076
Mobile # [protected] (Ajay Nigam my brother)
Since I am residing in Australia, my brother is looking after me all work in India.I am authosed you to
talk to him. My Australian # +[protected]mobile). I am ICICI account holder (NRE & NRO account
holder) of your New Friends Colony Branch, New Delhi) I have already submitted all relevant documents
including Bond Certificates, copy of my cheque, PAN no & Adhaar copy to your [protected]@icicibank.com.
Regards,
Anuj NIgam
Extract of my complaint below
Dear Sir,
I have purchased 2 bonds of Rs 4000/- each vide certificate no 10371 & 10372 on 05/10/1998 and the face
value is Rs 100000/- each (Total Rs 200000/-) in the name of Anuj Nigam & Mamta Nigam and the
Bondholder
No 4289-711. These bonds were due for maturity on 05/12/2022. I have visited ICICI bank in Connaught
Place (A Block) last month. They have directed me to to send the mail to ICICI bank
([protected]@icicibank.com). I have already sent 6 reminders and is still not answered. I believe bank has
collected the money from people and will not pay us back now. It is our hard earned money which is
going
in to the drain. Hopefully RBI & SEBI will look into this and will instruct to them to pay the money
immediately to all bondholders.
Anuj NIgam
[protected]
On Wed, 29 Mar 2023 08:22:41 +0530 Consumer Complaints wrote
>Dear consumer,
We are sorry for the inconvenience being caused to you, Now your complaint is register with us through
the consumer complaints. Kindly share your contact details so our executive will reach out to you.
Thanks & Regards
Team Support