[Resolved]  ICICI Bank — Loan of 15 years converted to 25 years

I am writing this on behalf of my father, Mr. Raj Kumar who is an esteemed customer of your bank. My father took out a loan from your bank in Feb 2006. The loan account number is LBLUD[protected]. As per the sanctioned document the tenure of loan was 180 months. So according to that my father's loan was supposed to end this month(Feb 2021).
Previously loan EMI was taken out through ECS from my father's PNB bank. But due to some reasons the EMI was not continued in the same bank. So later on my father opened an ICICI bank account and then the EMI will get deducted from that account. There may be some cheque bounce charges that we know.
But when he has taken out the statement of loan then he comes to know that the loan will continue till year 2029. My question is how a loan tenure can be changed from 15 years to about 25 years ? My father is retired from a Govt. Company. Then how we should again bear the loan for about 10 years more which was supposed to be closed till now.

Please take a look at this matter. I am expecting much more help from you on this. I have attached the loan sanction letter.

I am seeking great help from you.

Thanks.

Regards,
Shavet Kumar
[protected]