Address: | 700059 | Website: | www.icicibank.com/complaints/complaints.page? |
I am having a loan i.e [protected] on credit card since april 2015.since then all the payments were on time and not missed any single emi.But for the month of dec they have forced the following charges-
27/12/2015 27/12/2015 Late Payment Fee 500.00 DB
27/12/2015 27/12/2015 Service Tax 72.50 DB
Payment date was 23rd dec i have made payment on time The amount reflected on 28th dec in their statement. but They are have charged me with late payment fees and service tax on my account on the baisis of non working day .As holidays were on from 24 till 27th December .
Despite of the clear RBI Guideline that no late charges can be imposed if the payments is made after 3 working days of the due date and in my case which is done as well.I am sure your bank policies are not above the RBI Guidelines.
Ref:http://profit.ndtv.com/news/your-money/article-rbi-tightens-norms-for-credit...⇄
But they have ignored it as well and after so many requests and call from my side they still ignore it and not reversing those charges.
My loan ends in march and want to end it in happy note. Would request you to pls reverse the charges ASAP as already too late.
Regards,
Shyam Modi
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Regards,
ICICI Bank Customer Service Team