[Resolved]  ICICI Bank — Loan on credit cards/late payment charges

Address:700059
Website:www.icicibank.com/complaints/complaints.page?

I am having a loan i.e [protected] on credit card since april 2015.since then all the payments were on time and not missed any single emi.But for the month of dec they have forced the following charges-

27/12/2015 27/12/2015 Late Payment Fee 500.00 DB
27/12/2015 27/12/2015 Service Tax 72.50 DB

Payment date was 23rd dec i have made payment on time The amount reflected on 28th dec in their statement. but They are have charged me with late payment fees and service tax on my account on the baisis of non working day .As holidays were on from 24 till 27th December .
Despite of the clear RBI Guideline that no late charges can be imposed if the payments is made after 3 working days of the due date and in my case which is done as well.I am sure your bank policies are not above the RBI Guidelines.

Ref:http://profit.ndtv.com/news/your-money/article-rbi-tightens-norms-for-credit...

But they have ignored it as well and after so many requests and call from my side they still ignore it and not reversing those charges.

My loan ends in march and want to end it in happy note. Would request you to pls reverse the charges ASAP as already too late.

Regards,
Shyam Modi
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Modi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information