[Resolved]  ICICI Bank — Locker Facility - forcing to take other services

Address:Bellandur

I was informed that a specific fixed deposit is what is required to open a locker. When I said I will visit back, bank personnel said I can come n see the locker but not sure if I will get one. I was introduced to another lady who said they prefer new relationship customers (meaning to open a new policy) since I just have a normal salaried account. by wednesday there will be a locker surrender which she can assign to me if I open a ULIP in my child's name. she said I dont have wealth management account, the existing ULIP and PF with ICICI is not counted. 2 lacs/yr ULIP in child's name will get me a locker without being put on waiting list.
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Mar 25, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00b29) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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