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ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 148

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D
dpk01972
from Kochi, Kerala
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Not able to connect to customer care

Address:ICICI

My net banking account was blocked on 19 Jan while doing a transaction and got a message to cantact CC to get it unblocked, I tried with my registered mobile number and was not able to connect due to busy server, but got the call connected from other number but CC told me to call from registered mobile number only.its two days passed I am not able to contact ICICI CC and my account is still blocked .
My registered mobile no is [protected]....
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subbukj
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Amount Debit/Charge

Address:ICICI BANT LTD. Ayyasamy Street, West Tambaram, Tambaram, Chennai, Tamil Nadu 600045

Hi
sir/madam

Am a ICICI bank customer. On dated 11-01-22 ECSRTNCHGS charged 590 rupees. I don't know what the charges ECSRTNCHGS that the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged/debited amount.

Thank you...
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pankaj wairagade
from Wardha, Maharashtra
Jan 21, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
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Without any permission deduction of my money

Address:mumbai

I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned this dcardfee+gst and deducted 588 rs against it. Is it my responsibility to...
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Pankaj Singh.
Jan 21, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my saving account Rs. 590 two times I.e. total Rs. 1180

An amount deducted from my bank account without my consent or approval that is not acceptable.

Registered Mobile No. [protected]

19/01/2022 NACH_AD_RTN_CHRG~ADBLDESK~10JAN22~80aa70 Dr. 590.00

Kindly refund my money otherwise I have not option except to file a compliant.

Regards,
Pankaj Kumar Singh...
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Hitesh Gharate
Jan 21, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charge very high

Hi Team,

Can you explain me why you charged such high amount of penalty for ECM?
That’s also two time please refer my attached photo . @icici bank please give us proper or satisfied answer because I have reached nearest branch and they even don’t know about this charge just said it’s bank policy bank policy etc.

Please me out on my email address [protected]@gmail.com...
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rkr79
Jan 20, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payee Name fee

There are charges on my account and there is no good reason

Transaction details- bil/imb/[protected]/payeename/fee/[protected]...
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RahulTomar361
Jan 20, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My 590 rupees deducted in the name of insufficient balance for emi.

I have a NOC for my closed loan account and still they have deducted 590 rupees for insufficient balance for emi.The other bank is also trying to deducted money as emi as in their system it is not updated....
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Shrinand93
from Pune, Maharashtra
Jan 20, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Refund initiated by amazon.in but still not received.

This is regarding my Amazon.in order #[protected].

I have ordered Urban Terrain bicycle worth ₹12299, from Amazon.in on 11th December 2021, order #[protected]. Above order got delivered to me on selected address on 16th December 2021. As I have selected Pay on Delivery as my payment mode I have made payment for the ₹12299 using UPI payment mode at the time of order delivery.
After opening the packaging...
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Arunraj SB
Jan 20, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
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Lien amount even though I am paying on time

My account is showing lien amount. Even though I have never missed a payment....
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Ratikanta rankanidhi patra
from Pune, Maharashtra
Jan 20, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges money without information again and again

Address:Icici bank, Ambarnath, mumbai

Icici bank charges me amount of 590rs &21rs with the name of ecsrtn charges.they making fraud because they didn't even inform me as a customer.i want to take legal action against company....
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Sanket 2910
from Pune, Maharashtra
Jan 19, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown Charges Deducted multiple times

Within 8 days 1300 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ADBLDE_sk ( Rs 590/- (13 Jan 2022) and Rs.379 ( 19 Jan 2022) And MAB_charges +GST ( Rs.505 (14 Jan 2022) without any notification.
What is this transaction purpose?
It's almost 8 years I have been a customer of icici bank but I don't trust this bank anymore. Poor customer service, executive don't answer properly, so many problems in recent...
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Joji P Vanissery
Jan 19, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
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ICICI Bank ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

Address:Flat no 101 sunrise bulding first floor new colony

I want to know why amount of INR 590 is debited from my account when I have not missed emi for Baja Finance.

Transaction Remarks--NACH_AD_RTN_CHRG~Of Bnk BFLf~12JAN2
2~4216faa~P401D

I am expecting a quick reply from ICICI Team on this issues and refund my money....
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A
Annie Sneha Premkumar
Jan 19, 2022
Jul 1, 2023
This thread was updated on Jul 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Cash deposit machine error and money not credited to account

Address:Tenkasi Branch

I made a cash deposit on 01/19/2022, by the time 14:33:36 on machine no: 0061291HRY on Tenkasi ICICI Bank branch.
Once cash was deposited, I received a slip saying "TROUBLE SORRY, MACHINE IS OUT OF SERVICE"
And I have not received any money back from the machine and my money is not credited in my account as well.

This is simply a fraud caused by ICICI bank.

Account No for which money was deposited...
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savea
from Bhopal, Madhya Pradesh
Jan 19, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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IMPS Txn timed out at Beneficiary Bank

Address:Bhopal, Madhya Pradesh

I transferred Rs 2, 500 through IMPS on 19-Jan-2022 11:22 AM from ICICI A/C to Yes Bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.2, 500.00 is timed out at Beneficiary Bank on 19-Jan-2022 11:22...
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B
BALAJI FINANCIAL SERVICES
Jan 19, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bond Payment not received

Having deep discount bond
bondholder no.[protected]
certificate no:- 34616
bondholder name- sandeep wadhwa
distinctive no:[protected]
given on 28th day of may 1997

redeemption payment not received till date...
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Ashutosh Mastud
Jan 18, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted amount

Without Notification account has been debited with ECSRTNCHGS...
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Ramnathshenoy
Jan 18, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
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NRO account opening issues (PR VIsa)

I have been trying to open an NRO account and ICICI bank is rejecting my application stating visa is invalid. My Visa is permanent resident and has unconditional stay as long as I’m in Australia or visited before expiry. This is somehow not understood by the incumbent staff (Mohan) and he fails to process this further. I have been trying to convert my account with no luck and want to register this compliant....
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mocha singh Khundrakpam
from Kolkata, West Bengal
Jan 18, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI BANK CREDIT CARD Transaction withheld due to security reasons

Address:Manipur Thoubal

I have tried to purchase a mobile from Amazon but transaction failed with same reason as below,

"Dear Customer, transaction of INR 17840 on ICICI Bank Credit Card XX3006 is withheld due to security reasons. To complete your trxn, pls call our Customer Care.

We are unable contact with Icici bank.
Kindly do the needful....
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Prince Arulraj
Jan 18, 2022
Jan 18, 2022
This thread was updated on Jan 18, 2022
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Debit card unlock for online payment

Hello
I can use my debit card in ATM machines .but I can't use it for online payment services.Please help...
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shivanishivanichugh846@
Jan 18, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of payment

Address:phase5, mohali

I am account holder of icici branch, phase 5, mohali. i made a transaction of 50, 000 on december, 2021 by mistake in someone else account through imps. and raised the complaint within half an hour of the transaction. its been more than 23 days and i am still waiting., y complaint number is SR[protected]. I regret being a part of this bank. they always charges high amount for every service even when their services are zero...
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