ICICI Bank Complaints & Reviews

Respected Sir/Madam,

This is with reference to my application for changing a dormant account to active status. I've submitted the required form along with documents on Friday 17th June at Mandsaur(MP) branch [Pin Code: 458001]. When I asked for an acknowledgement receipt or any service reference number, I was told that bank don't provide any acknowledgement for the same. Even after 6 days of submitting the application it has not yet been processed.

On today visit, i was told that due to unavailability of employee it has not been processed yet

Also for 1 of my other active accounts, when I asked to downgrade my account from privilege to normal account, I was told that it will happen through Customer Service Helpline and not by the branch.

Concerned Branch : ICICI Bank Mandsaur-Branch

Please help and do the needful.

My father has bought this deep discount bond on 15 july 1996.
Bond holder no- 1515542
Certificate no- 492823
Maturity date - 15 july 2021
As my father died back in 2019 .
And i am thr nominee .
Kindly provide me with procedures to redeem 2 lac maturity amount
Name - rajveer singh sahota
Mobile - [protected]
Email - raj.[protected]@gmail.com

I am ICICI account holder, June'22 month my account got deducted as "CashTxnChgs-Branch-May22+GST" charges

22 Jun'22 - Rs 473

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

I want to refund this. Its worst management. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it.

I have purchase iphone 13 on march 9th 2022 from imagine store Mysore using ICICI debit card.. the offer said that I would receive the cashback to my account within 3 months it’s been close to 120 days not n not received a single penny.

I really regret, frustrate for having an account in icici. My account got freezed last month without any prior notice, sms, or mail. And I have visited to the bank 4 times since last month(literally a month) and the issue is still not resolved.
Every time I go they take the proofs from me saying it will be resolved in 2-3 days and it's been 1 month it's happening.

I just don't want to continue anymore with this bank.
Please return my money or resolve the issue immediately.

I rate 0/5 for ICICI bank services towards customers.

Money is deducted from my account with just 3-5 days . More amount is deducted before, i printed a mini statement where I got to know this.The account is under my mother's name. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.

I want all e-copies of my email/call/complain tickets communication done with the ICICI credit card department in the last 3 years. I want it on priority to expedite my loan approval process. Please Help

Stating that my account was debited by Rs 40000, from my account. This transaction was made on 3/06/2022. I complained to the bank about this transaction within 15 minutes and blocked my Credit card immediately. That time they assured me that the transaction was declined by the merchant account.
Since the confidential information regarding the non deliverance of my credit card was leaked & my phone no was also shared with the scammer & it’s not possible without the help of a insider so I’ll be proceeding with criminal breach of trust! Also I didn’t have the physical possession of the card & as u can check I emailed your executive Ashwin ingle to deliver my credit card to my current residential address still the card was dispatched to my old address deliberately & since I was not using the card I won’t be paying any dues as you can clearly see from the transactions done & I reported it within 15 minutes so also as per rbi I’m not liable.

I have updated ICICI bank account number in my PF account. It is pending for KYC verification from last 2 weeks.

Please approve the KYC information at the earliest.

Thank you.

Dear all,
date : 21.06.2022 traveling from vadodara to anand return trip arround 6:30 and I have balance in my fast tag Account arround 80Rs. Which is recharge in afternoon arround 12o'clock. On toll plaza bank reflected low balance and that's why I have to recharge more 200 Rs and wait arround 30 mitues even though I have enough balance.
1) If Balance available then it should be reflected.
2) No Interest Provide for Advance Balance
3) Due to Waiting and Frustration if any thing happen then Who is Responsible ( ICICI, IRB Infra OR NHAI ).
Here, I attached screen shot of all Messages received From ICICI For Toll Transaction.
Thanks

Yesterday i got a offer letter mail from icici..but i dont know the name of my Recruiter also dont konw the phone number ..i tried many times in official hr nnumber but no response from there end .so tell me how can i resign my previous company if there was no security

I have applied for the Amazon pay ICICI Bank credit card on 14.06.2022, on same day I have uploaded my last three months bank statement along with last month salary slip but next day I when i check my application status I noticed that "place resubmit your income documents and ensure that the income documents are complete and clear images uploaded "
I uploaded the documents three times but the problem is still facing now. This is disgusting experience with ICICI Bank.
So, place kindly solve the problem as soon as possible

My card not working... Ajakkssaa

Call team.. 0850-988*4596-///())) card not working please Oneblock my card... Ansejjjsja

This is second time I am submitting Consumer Complaint for same issue, as I still not received any resolution from ICICI Bank and they are not updating anything on my last complaint.
I need to update contact details for my Savings account with ICICI Bank. This Savings account was digital banking account by ICICI and converted to savings account in Nov'21. I am unable to access my saving accounts since contact details are not updated. I visited ICICI Bank branch for same and submitted KYC documents. But branch staff is unable to help as they don't know how to update details for digital banking account. Even after multiple follow ups with branch and customer care, I haven't received any help. It's been over a month, I am following up and there is no resolution. It's a simple ask to update contact details, for which I have already submitted documentation.

Hello Sir/Madam,

ICICI Bank had auto deduced 1899.00 from my account on 30/03/22 as (PPL/WPP_SR[WPP_SR[protected]]_Renewal of Policy). I never accepted any policy on as (PPL/WPP_SR[WPP_SR[protected]]_Renewal of Policy) and I don't have any idea of the policy. Pls, refund the money back to my account. I don't want any policy from ICICI Bank right now. Kindly do the needful.

Regards,
Sukhwinder Kumar

I have bought the SBI Perpetual corporate bond 8.75 through ICICI Direct 2 years ago with the assurance that you can withdraw it whenever you need. I have received proper interest on it in this tenure, however today due to financial urgency, I am in need of that money. Because It is a big amount, I can't sell directly from my demat account so had to call up the customer care. But after repeated calls, no satisfying solution was given. Then I landed up in ICICI Direct Bhandup (Mumbai) Branch office, where I was assured that i would be able to sell it within 1 week. When I followed up, there was no response to my calls and messages. The guy at the branch cuts my call whenever I ask him about progress. Absolutely hopeless customer service from such a reputed bank. The employees are clearly irresponsible and don't care about your money. Today even on this day, i have tried all options to contact them but received no concrete help, not customer care nor branch employees. Just imagine this for a while, that your hard earned money is logged in a bank, and you can't remove it when you need it. What will be your condition? I don't know whom to contact now, who can help me withdraw my hard earned money from this bank.

This has reference to below mentioned funds which have been transferred through UPI. I, Ramappa Somakkalavar, certify that I entered the wrong account number while doing the transaction and it has resulted in transfer of funds to another account (unintended beneficiary). The intended beneficiary of the transaction is Ramappa Somakkalavar, having an account no.[protected] held with ICICI Bank.
While transferring amount from Paytm Wallet to ICICI bank i entered wrong account number, enclosed Paytm wallet reference number is for your reference.
Date of TXN Beneficiary Bank Beneficiary IFSC Code Beneficiary Name Beneficiary a/c no wrongly entered while transaction Correct Beneficiary a/c no UTR No./Bank Txn id Amount
[protected] ICICI Bank ICIC0002816 Ramappa Somakkalavar [protected] [protected] [protected] 10000
[protected] ICICI Bank ICIC0002816 Ramappa Somakkalavar [protected] [protected] [protected] 15000

I request ICIC Bank Ltd to take up this matter beneficiary with branch for reversal of the above transaction and credit back into my account.
Thanking you,
Yours Faithfully
Name and Signature:- Ramappa Somakkalavar
Regd. Mobile number: [protected]

From 11th April 2022 icici Bank deducted my Rs.1778 money using the name of NACH_AD_RTN without inform me and I am not accepted any deduct charges request from bank. Whenever i credited my balance on icici account within a second always it was deducted. I want resolution and my money back within 24 hours.

Am an icici bank customer. Yesterday 19-06-22 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com