ICICI Bank Ltd — Amount deducted and it is not reflected in my iwish account

Address:Bangalore, Karnataka, 560037
Website:www.icicibank.com

I opened my iWish account and deposited 5000 in that account. But that amount is not reflected in my iWish account and it says 'It has been deposited to some other account'. I called ICICI customer care several times but has not received any reply from them. And it's not possible to deposit in some other account when we deposit it with mobile app. This is not accepted from such a big firm.
The very first experience I had with this app was very bad.And I am not able to use my own funds.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Lohia,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a33ghm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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