[Resolved] ICICI Bank Ltd — Complaint on Credit card service | |||
1.I have taken this ICICI card before 5 months till now i have not received any month statement. 2. I am not receiving any information related to my monthly statements on my mobile or on my email which is registered. I have complained about this repeatedly every time customer care people noting down my email id but still they are not sending my statements. Due to this poor communication (mails and sms) I have paid extra Rs 6000/-(Approx..I am not sure as I have not seen my statements). I want this money to be reversed to me as this is purely mistake of the bank. Recently I requested 2 times for monthly statements of last 3 months which I have not received, executive told me he sent and asked me to check my email. But I have not received any statement. 3. When I check my name on credit card it is misspelled as SOMWAHWARARAO. I have submitted my documents as per the documents name should be printed but how come this kind of mistakes are happening. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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