ICICI Bank Ltd — Mental harassment by recovery agent for credit card payment

Address:

Mumbai City, Maharashtra

Dear Sir/ Mam, I am Rajesh and I need your help in addressing my issue of harassment call received by recovery agent Mr. Durgesh who is re-presenting ICIC Bank Ltd Card Division. The calls are being made randomly to people I know or I have known in past posing that they are calling from LIC and some important courier by my name and they aren't able to reach. There was a call made by number 49224112 to one of my ex colleauge. I have requested the caller on 29th Apr'15 who called me regarding the out standing payment to be cleared. I received the call yesterday from 49224141 and the agent spoke to me about settling the account I shared my consent and told him that i can pay Rs.15k and would need 2 EMI to clear this as I am the only earning member. Since he was adamant on the amount which, I couldn't pay in 2EMI I requested him to connect me to ICIC Bank official. Which he couldn't and I disconnected the call. Today (30th Apr'15) I again received a call from 49224118 by Agent Mr. Durgesh who kept the same proposal to which I asked him the same thing that I will speak only to the bank officials and not third party to which he was rude and said that he will not ask the bank official and rather would keep calling me and harassing me. Pls help with your valued suggestion on how to deal with this harassment call. Regards, Rajesh.