[Resolved]  ICICI Bank Ltd — Unethical credit card charges

Address:	New Delhi, Delhi, 110019
Website:	www.icicibank.com

I have been using Icici Bank for more than 8-10 years and have always been making timely payments. Few months back, I tried to make payment on time, but due to some technical issue the payment was not successful but I felt payment is made. After 3 days of due date, I got a call from customer care about due payment, I made the payment within couple of hours. Also called up customer care and told them about the confusion due to technical issue in website while making payment and not something intentional.
But bank did not regard my request and since then have been adding interest, penalty and service charges every month. I had paid the amount I used on time and none is pending which I actually owe to bank.

I request some ethical behavior from bank and not to charge for technical glitch on their website because of which payment was delayed by 2-3 days but was cleared as soon as notified to me. It is up to the bank if they do not want to regard over 13 years of relationship but despite of me requesting bank, they are adding up the amount each month which has increased many folds now.