Sir
This seems to be a common cause of grievance for customers on this forum, and I'm sorry to join the bandwagon but fear that I must. I have an account with ICICI bank, with number[protected], which I have been operating for the better part of the last five years. I work overseas at the moment and obviously use the ICICI bank account during my occasional visits to India. I logged into my Estatements today after a prolonged absence and realised that you have been charging me an MAB deficit for over two years - since 2012.
I would expect there to have been a notification given to me each time an MAB penalty was deducted from my account. This is also what the latest round of RBI guidelines says, which urges banks to "notify the customer by SMS, email or letter about the intention to apply penal charges if minimum balance is not restored within a month. Banks have also been barred from the practice of having negative balances in accounts due to imposition of penal charges." http://timesofindia.indiatimes.com/business/india-business/RBI-revises-minimum-b...⇄
I would be grateful if the vast amounts deducted by way of penalties from my account could be refunded, or otherwise I will be compelled to close this account since what I am gaining from it is definitely not worth the amount it has cost me to maintain it.
Thanks
A Chakrabarty Was this information helpful? |
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