ICICI Bank — mab charges deducted without prior intimation

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult for me to maintain the required minimum balance, and the deducted amount was critical for my daily expenses.

Here are the details of the charges deducted:

MABchgs-Jul24+GST: ₹590

I kindly request you to review my account and refund the deducted amount at the earliest. I would appreciate a prompt resolution of this matter, as the deducted funds are crucial for me.

Thank you for your understanding and cooperation.

Yours faithfully,
Sindhura