ICICI Bank
ICICI Bank Limited
Customer satisfaction rating: 57%
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19447
COMPLAINTS
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ICICI Bank Customer Care

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Address
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1815
down
730
up
713
down
411

Phone:
Phone:
up
824
down
435

Additional info

ICICI Phone Banking Center

ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032



Registered Office

ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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57%
Complaints
19447
Pending
3224
Resolved
9758
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

ICICI Bank Complaints & Reviews

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I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction...
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I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction...
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AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction...
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Hi,
I am facing a problem with my credit card transaction.
Repeatedly with a merchant.
It sends me a message that your transaction is withheld due to security reasons.
Please help me how to unblock this.
Jul 11, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319535) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
1 Comment
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    I want to submit Complaint Positive Review Neutral Comment
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    I am an account holder in ICICI bank.

    Now they have charged 588.82 under this category DCardfee0093JUN21-MAY22+GST.br...
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    I have been using fastag and had tried to raise an issue over inappropriate deductions. But the customer care service is a...
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    Today in my account I have 334 rs and the bank debited I want the strict to this inconvenience service I m from malad west and my branch is in Kandivali Charkop this is insane in this pendamic situation they are debited this amount of money 334/- is a valuable amount for me if it is possible plz give my money back this MABchgs is not worth and my account is saving account salary account
    Jul 09, 2021

    Complaint Status

    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (317202) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    1 Comment
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      I am paying a lic bill payment on 1 july 2021 and tha amount is 18836.50 rupees by amazon via amazon pay icici credit card...
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      Credit Card No. [protected]

      Hello,

      I always make a payment in advance. This time I am not received statement to my email. Because of that I am unaware about amount due.

      So, In this month I received statement which is included with Late payment charges.

      Please, Refund or Reverse late payment charges due to statement not received.

      Regards,

      Hemant Vibhandik
      Jul 09, 2021

      Complaint Status

      ICICI Bank customer support has been notified about the posted complaint.
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        Hello, I always make a payment in advance. This time I am not received statement to my email. Because of that I am unaware about amount due.

        So, In this month I received statement which is included with Late payment charges.

        Please, Refund or Reverse late payment charges due to statement not received.

        Regards,

        Hemant Vibhandik
        Jul 09, 2021

        Complaint Status

        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (315823) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        1 Comment
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          I had closed the i wish account many days before. But the money is not retrieve in my savings. The account has been closed...
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          Hello Sir

          Without any messages and notifications how can you auto debited my money..? What is this happening...
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          Dear sir / madam,

          I have purchased TATAMOTORSW stocks from icici direct which was linked with my icici savings...
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          I TRANSFERRED AMOUNT OF 3990/-AMOUNT DEBITED BUT NOT CREDITED TO BENEFICIERY ACCOUNT.
          I RECEIVED THIS MESSAGE
          👇👇👇br...
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          I have an emi of 6803 to be paid every 5th of the month.
          In July 2021 on 5th I had deposited the amount but the amount...
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          I have transferred Rs. 24000, Rs.24000, Rs. 24000, Rs. 24000 four online transactions from net banking (click pay) on 5th July 2021 to pay my credit card payment. But only one Rs. 24000 was credited other 3 transactions still not credited. My Name is Pradeep Kumar. Contact no. [protected]
          Jul 09, 2021

          Complaint Status

          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (314885) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          1 Comment
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            Respected Sir, Madam,

            This is in regards to my Credit card attached with SB A/C[protected] Name-Shubhra...
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            Dear Team,

            Within ONE DAYs (02/07/2021) of time ICICI Bank has deducted Rs. 30680 (Rs. 590 * 52 Times = Rs....
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            Money has been transferred from my account fraud
            Jul 08, 2021

            Complaint Status

            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (312093) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            1 Comment
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              I want to submit Complaint Positive Review Neutral Comment
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              Money deducted 4 times of 590rs i'e. 2360rs. As i researched in google. i came to know this is about loans, but in my account...
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