Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshat121
from GORAKHPUR, Uttar Pradesh
Oct 10, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
Report
Copy

I paid the bill but its still not reflecting on card

So, i paid my friends icici credit card bill at 8:27 in the morning on 7th oct, 2023 through google pay the amount of ruppes 54, 000.00 was deducted from my account but it wasn't reflecting on the credit card it showed it might take 3 days for the money to reflect its been 3 days today but its still not reflecting i am in the need of the money thats stuck on the server's please help me its just getting annoying day by dayand i forsure know...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
indrajit_das
from Siliguri, West Bengal
Oct 8, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
Resolved
Report
Copy
Resolved

ICICI BANK: Eazypay transaction failed due to timeout even after successful deduction

Address: India

DETAILS OF TRANSACTION:
Payee Name: [protected]@icici
Payer Name: Bandana Das
Fees payment done through: Google Pay SBI Account
Amount Paid: 14100/-
UPI Transaction ID :[protected]
Google Pay Transaction ID: CICAgNDdofG7dg
Date: 08/10/2023

IN BRIEF:

Sir,

At around 9:56 pm on the 8th of October 2023, when I proceed to the payment page from my School's...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ashok@65
from Jaipur, Rajasthan
Oct 5, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
Resolved
Report
Copy
Resolved

Undue Charges Not Closed Credit Card After Full And Final Payment

Address: VILA NO 97 PARADISE ANAND BINDAYAKA ROAD SIRSI JAIPUR RAJ 302012
Website: rbi.org.in

FROM
ASHOK KUMAR PAREEK
VILA NO 97 PARADISE ANAND BINDAYAKA ROAD SIRSI JAIPUR ( RAJ ) 302012 MB MO [protected]
.To Date -6.9.2023
The Manager RESERVE BANK OF INDIA CONSUMER COMPLAINT
Sir – Vacation / ClearMy CIBIL Report For ICICI Bank Credit Card NO [protected]
REF : Pan No – ADUPP9277B PIN CODE -302012
Sir
I have received ICICI BANK Credit Card NO [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sravan Kumar R
Oct 2, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
Report
Copy

Amount deducted from my bank account

Hi all,

I am having my salary account in ICICI bank . But today 3 Rs/- were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason
Moreover, it is...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mukesh Dhaker
Sep 27, 2023
Report
Copy

Icici bank - dmc/in30302859769472 dp chgs till aug-23

Myself Mukesh Kumar Dhaker, I have been with icici bank since 2014. This year 2023 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform me of any charges while opening the account. But still, these charges are applied and debited from my account on 27 September 2023. DMC/IN[protected] DP CHGS TILL AUG-23 is shown in the statement. So please make sure to credit...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Devang maurya
from Ahmedabad, Gujarat
Sep 24, 2023
Sep 26, 2023
This thread was updated on Sep 26, 2023
Report
Copy

Cashtxnchgs in august 23 plus gst rs.2817

Address: Ashram road Ahmedabad icicibank limited
Website: www.Icicibank.com

Icicibank account :[protected] saving account name Devang maurya

Bank charges me rs.2817.24 for what which I am not aware of it and bank has not informed me about and not give me any message for these type of transaction.when i check my statement found rs.debit rs.2817.24.

So I am not ready to accept I am not responsible for the same and i acknowledge to icicibank to return my money and give credit rs.2817.24....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoj Nag
Sep 23, 2023
Report
Copy

CashTxnChgs-Branch-Aug23+GST

Address: Bengaluru

Last month, i had to deposit some cash using the cdm machine at my home branch.

I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.

I proceeded to deposit the said amount.
Fast forward to a few days back, when I was checking my statement, I could notice a charge of around...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
R
ranjit nath
from Guwahati, Assam
Sep 22, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
Report
Copy

Unauthorized charges from icici bank

Address: Bawri Complex,SJ Road,Athgaon, Guwahati

Dear Sir/Madam,
I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

EBA/NSE M 2023129, EBA/PUR_APRIME299, EBA/NSE M 2023152 AND EBA/UPSTREAMED /2023091 ON DATED 10/7/2023, 11/7/2023, 11/8/2023 AND 11/9/2023 .

Not getting refunded, please advise.

Regards,
Ranjit Nath....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Krishnaveni7060
Sep 9, 2023
Sep 9, 2023
This thread was updated on Sep 9, 2023
Report
Copy

NACH_AD_RTN_CHRG~Of Bnk BFLo~

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?
4 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~17NOV22~7bb Dr. 590.00
5 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05SEP22~88f Dr. 590.00
6 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~31MAY22~34b Dr. 590.00
7 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05JUL22~5cd Dr. 590.00br...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
V
Vandita jindal
Sep 2, 2023
Report
Copy

Rs 706 charges deducted

I'm a user of icici debit card since 5 years and now you have deducted 706.81 rs from my account without informing saying that it is Dcardfee5349AUG23-JUL24 + GST.
Please return the money as soon as possible....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Skalzang Dawa
Aug 29, 2023
Resolved
Report
Copy
Resolved

Receiving constant calls from ICICI credit card

This is to inform you that i have been receiving constant calls from ICICI BANK credit card department for filling credit card application. I have already informed them that i am not interested but even after then i am getting so much calls from them, i am receiving minimum 10 calls per day, i have blocked one number then i started receiving from another number.
Since 1 week they are troubling me.

They are literally...
Helpful
Found this helpful?
1 Comment
Report
Copy
F
Faizan1117
from Udaipur, Rajasthan
Aug 27, 2023
Report
Copy

EBA/NSE Deduction

Address: Udaipur (Rajasthan)

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE M 2023159/[protected]' and the amount is 851.48 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishweshdixit
from Pune, Maharashtra
Aug 21, 2023
Report
Copy

Deduction of rupees 1899 PPL/WPP_SR920200405_Renew al of Policy

Address: Pune

My account showed deduction of rupees 1899 for wpp sr[protected]renewal. But i have never enrolled for such a plan. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aman954
Aug 16, 2023
Report
Copy

Regarding credit card || settlement

Hi

Due to some financial loss in trading iam unable to pay your credit card dues currently. Since I have others debts as well because of financial losses and in heavy debt you can also check my account to verify. Please understand my situation. I feel very low and thinking of nowhere and feeling to do wrong to me as well.

My salary is around 22k out of which some amount required for living since my job outside...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhosh Pv
Aug 14, 2023
Report
Copy

PPL/WPP SR845503102 Renewal of Policy

Hello,

My account is being debited for a policy which I had not subscribed for.

Account #[protected]
1. Amount debited : 1899 on 02/Aug/2022 (PPL/WPP_SR[protected]_Renewal of Poli
cy)

2. Amount debited : 1899 on 03/Aug/2023 (PPPL/WPP_SR[protected]_Renewal of Poli
cy)...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hdhyani
Aug 12, 2023
Report
Copy

Bajaj Scooter Bond redemption issue

Address: ICICI Bank Towers, Bandra Kurla Complex, Mumbai 400051

No reply since two years from ICICI BANK CORPORATE OFFICE, MUMBAI regarding my ICICI Bajaj Scooter bond Inward redemption no. IO13448089, Folio no. 0045989, Bond Certificate no. 45990. reference letter no of 3i-Infotech is O[protected] dated 07.10.2022 under General query - Stop Transfer release....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh lokanathan
from MUMBAI, Maharashtra
Aug 11, 2023
Resolved
Report
Copy
Resolved

Credit card debited but merchant has not received the money

Address: MUMBAI

On 5th August i recharged my BB Daily, Pune with Rs.1500/- and Rs.75/- but both the transactions failed and BB daily has not received the amount of Rs.1575/-
i have written more than 20 mail to icici bank customer care team but they are not accepting the wrongly charged debit my a/c and giving one excuses or other. kindly help as i am physically handicapped person...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj@99
Aug 8, 2023
Report
Copy

Unauthorized credit card transaction Fraud

Address: Pune

I received a call from an icici bank credit card agent through a personal number regarding an offer, i was told that i am being offered an Credit bonus amount and he told me install ICICI bank reward application (claimrewards, co). The application home page was showing as ICICI bank claim rewards. Then he told me to enter the details and fill an OTP on application. I filled the OTP and he deducted 89, 223 INR from my account without my consent....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Loan EMI id : lcfahb[protected]

I bought the mobile on EMI through your loan, the first EMI was due on 3/6/2023, I also maintained the EMI amount in my account but the EMI was not deducted on this date from you.So I myself paid the installment of ₹1277 through Google Pay on 4/6/2023, if the Bank ECS process is not completed from your side, it is not my fault, I paid the EMI immediately as soon as I came to know.
If...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VarmaD
from Indore, Madhya Pradesh
Jul 24, 2023
Report
Copy

Lien amount based on online fraud

Address: Malav Parisar Branch, Choti Khajrani, A B Road, Indore

Hello Sir/Mam,

I am Deepak Varma from Indore - Madhya Pradesh

I have a bank account in ICICI Bank (Account no:[protected]. The ICICI Bank has Freezed my RS.3100/- under Lien Mark saying someone has launched a complaint which is as below.

There is a Lien mark on my account, due to which the Bank has frozen the amount of RS.3100/- for my account.

Lien Reason : POLIC MHA [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy