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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 7

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M
Manish_chugh
from Delhi, Delhi
Aug 5, 2024
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Amount was deducted from my account but payment was failed at icici app

Hi Team,

Icici bank transaction was failed and 36000 was deducted from my icici bank while making payment for yes bank credit card at 12:45 am on 3 Aug. I have already reported this issue many times at bank customer care but there no response. Please refund this amouns asap. Screenshot is attached.

Tranaction details:
Name: Manish Chugh
Account Number:[protected]
Mobile Number: [protected]br...
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R
r@shi
Jul 31, 2024
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Unauthorized DP Charges - ICICI BANK

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL JUN-24---- INR 826'. When I created the Demat account, I was not told about the DP charges, it had told me by the ICICI representative that it is free of cost, and it will never be charged and also, I did not get any message alert in my mobile which is registered with...
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M
Mondalswati11
from Pune, Maharashtra
Jul 29, 2024
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Fraudulent deduction via ADTPSLSIPG_00000016003

Address: PUNE

I received a message intimating a deduction of 92163.64 on 29th Jul 2024, 11.30am. This is a fraudulent deduction as I was not prompted for any authorization and also mentioned it as an auto deduction. The transaction was made to some party CMS[protected]/ADTPSLSIPG_[protected]. I haven't given any such standing instruction to any mutual fund or insurance company. I personally do each transactions. It is a huge amount for me as this kind...
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A
Abhijeet Bharate
from Akot, Maharashtra
Jul 28, 2024
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Address: At Post Sawara Tah Akot Dist Akola

ICICI bank- DMC/IN[protected] DP CHGS TILL JUN 24 – Bank have deducted Rs. 826.00 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge…. In DMC/DP CHGS name ICICI Bank have deducted Rs. 826.00 from my account without any prior notice….I want to back my money
ICICI Bank customer support has been notified about the posted complaint.
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    N
    Nissin
    Jul 27, 2024
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    ECS Return charges debited without my knowledge

    ICICI Bank is looting. The bank is debiting Rs, 590 from my ICICI savings account monthly without my consent or knowledge. There was no SMS or Email sent to me in this regard. This is such a shameful act. I would need all my money back debited as an ECS return....
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    Y
    Yogeshdubey13
    Jul 26, 2024
    Jul 28, 2024
    This thread was updated on Jul 28, 2024
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    Resolved

    Today I noticed that ICICI bank has deducted Rs. 826 from my account with the description DMC DP Charges. When I tried to google it and understand what it is, I learned that it's Demat account charges which I am not even using. This is fraud done by the bank, and the surprising part is that you don't get an SMS alert for this transaction, we get to know only when you check the statement.
    Feb 5, 2026
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 28, 2024
    ICICI Bank Customer Care's response
    Dear Yogesh Dubey,

    We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1ikh0) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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      S
      Sou12127
      Jul 22, 2024
      Jul 28, 2024
      This thread was updated on Jul 28, 2024
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      Bad Banking Experience

      In the year 2014 I was a student of NIIT Jalpaiguri centre and they opened me an ICICI Bank account for the purpose of National Yuva Jyoti course. After that I haven't used that account from last 10 years. Recently I got a mail from ICICI bank that my account is in dormant state and I have to re activate that account. So as I have reactivated that account. But upon reactivation I surprised that my account has marked as lien on 2014 and the...
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      S
      Sanjuhi1
      from Delhi, Delhi
      Jul 18, 2024
      Sep 1, 2024
      This thread was updated on Sep 1, 2024
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      Demand account show nagative amount

      Address: Delhi

      Mahesh Kant [protected]
      Icici direct employee forcefully open my account
      I call for close this account he denied
      And continue nagative growth

      Kindly help...
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      A
      ashraf_mohd92
      from hyderabad, Andhra Pradesh
      Jul 10, 2024
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      Complaint Regarding Deductions from Account On the charges of ECSRTNCHGS111121_SR788154331GST

      Address: SANTOSH NAGAR, HYDERABAD

      Dear Sir/ Madam,
      I am writing to bring to your attention unauthorized deductions from my account with reference number ECSRTNCHGS111121_SR[protected]GST. My account was dormant for a period of 2 years. Upon contacting ICICI Bank customer service, I was advised to log in and activate my account. I was then informed that to maintain my NRO & NRI account, I needed to keep a fixed deposit of ₹25, 000, which I did.

      In...
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      G
      gmardulur
      from Faridabad, Haryana
      Jul 9, 2024
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      Hi,
      I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

      Please help with the solution forward
      ICICI Bank customer support has been notified about the posted complaint.
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        C
        Chetan.jani
        from Ahmedabad, Gujarat
        Jul 8, 2024
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        complaint against recovery agent - harassment, threats and coercion

        Dear ICICI Bank's Customer Service/Complaints Team,

        I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

        - Credit Card Number: 4315********2003

        Account...
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        O
        Omkar8788
        from Ghaziabad, Uttar Pradesh
        Jul 8, 2024
        Jul 12, 2024
        This thread was updated on Jul 12, 2024
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        Resolved

        Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

        NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

        NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

        Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any information.
        Thanks and Regards,
        Omkar
        Feb 6, 2026
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 12, 2024
        ICICI Bank Customer Care's response
        Dear Omkar,

        We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1hwu2) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sachjadhav24
          Jul 4, 2024
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          unknown transaction happening thru my icici bank account

          "I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....
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          R
          raghu_wgl
          Jul 3, 2024
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          Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
          ICICI Bank customer care not responding

          here is transaction details
          03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
          16003 10, 226.00
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Shashank 897
            Jul 2, 2024
            Jul 12, 2024
            This thread was updated on Jul 12, 2024
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            Deduction of unauthorised amount from my account

            10000 rs were debited from my account with the below details.
            ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

            I didn't do any transaction. Please refund...
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            V
            vasu8868
            Jun 30, 2024
            Jul 12, 2024
            This thread was updated on Jul 12, 2024
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            Redemption of TAX Saving Bond -022000-TSB

            Sir,

            I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

            So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

            Following are the details:

            1. Bondholder Number:[protected] Certificate No: 126623
            2. Bondholder Number:...
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            P
            prashant yadav1122
            Jun 27, 2024
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            Address: delhi ito branch

            My account no[protected] lien created for what reason
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              sendmail2rakesh
              Jun 24, 2024
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              I would like to put forward that I am holding saving account No.[protected] with bank since more than last 10 years now. After covid outbreak, my financial was badly affected and I was unable to maintain balance in account. Being old account and being a loyal customer, I tried to regularize the account and maintained balance in June 2024.

              It was to my surprise when I came to know that approximately Rs.47, 075.51 was deducted from my saving account suddenly on 10th June onwards without any prior intimation to me and continuous back-to-back transaction was done for Rs. 590 each on my account for approx. 81 times on account of NACH return charges for BFL.

              As I am still struggling post covid on financial front, ICICI bank being such an old and prestigious bank is deducting these charges continuously and that too from more than 2 years old return as well.

              After visiting my base branch – Gybergreen Gurgaon on 14th June and meeting with Branch Manager, they are not ready to help in any manner for the reversal of the amount.

              When asked, how this much amount is deducted back-to-back without any prior intimation, massage or without marking any LIEN on the account, they had no answer. My account was further deducted and balance is made to ZERO.

              Am I getting penalized for maintaining my account even after 10 years?

              Considering the extra-ordinary situation after Covid, I request reversal of the deducted amount as a special case.

              ICICI bank needs to understand the genuine concerns of a loyal customer and the extra ordinary condition after covid. Need the reversal of deducted money.

              With best regards,

              Rakesh Kumar
              [protected]
              Account No.[protected]
              ICICI Bank customer support has been notified about the posted complaint.
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                B
                Balakrishnamm
                from Chennai, Tamil Nadu
                Jun 21, 2024
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                Address: Bangalore

                Hi sir/madam,
                I have a loan's with ICICI BANK. I settled all my loan's and OD account also, still I'm getting calls from icici bank executives, in a day mostly I'm getting more than 20 calls from icici bank. I'm proving below account details. Please have a look.

                Personal loan: LPTRU[protected]
                OD:[protected]

                My contact number: [protected]
                Mail: [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  sudhanshu_pr
                  Jun 18, 2024
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                  I had requested to close my fastag id of account 70459634 dated 8th JUNE 24 for my vehicle no. UP16DE9270, but icici fastag reissue new fastag and activated and attached to my vehicle with LOW BALANCE but I have 1000 balance in my account 70459634, this was done without my approval, I went to GAUR CITY 2 G.NOIDA ICICI BRANCH, Branch gave me sales manager number, I called multiple times not not getting help, what to say about ICICI Fastag Customer care people, they are simply dump people.
                  Finally I start tweeting and tagged to all neetc, icici, I received multiplecalles withy no solution, this was done intentionally by ICICI
                  photo attached .
                  ICICI Bank customer support has been notified about the posted complaint.
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