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ICICI Bank Complaints & Reviews

3.3
Updated: Jul 14, 2026
Complaints 23787
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14308
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ICICI Bank reviews & complaints page 7

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M
Manoj Nag
Sep 23, 2023
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CashTxnChgs-Branch-Aug23+GST

Address: Bengaluru

Last month, i had to deposit some cash using the cdm machine at my home branch.

I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.

I proceeded to deposit the said amount.
Fast forward to a few days back, when I was checking my statement, I could notice a charge of around...
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R
ranjit nath
from Guwahati, Assam
Sep 22, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Unauthorized charges from icici bank

Address: Bawri Complex,SJ Road,Athgaon, Guwahati

Dear Sir/Madam,
I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

EBA/NSE M 2023129, EBA/PUR_APRIME299, EBA/NSE M 2023152 AND EBA/UPSTREAMED /2023091 ON DATED 10/7/2023, 11/7/2023, 11/8/2023 AND 11/9/2023 .

Not getting refunded, please advise.

Regards,
Ranjit Nath....
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K
Krishnaveni7060
Sep 9, 2023
Sep 9, 2023
This thread was updated on Sep 9, 2023
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NACH_AD_RTN_CHRG~Of Bnk BFLo~

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?
4 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~17NOV22~7bb Dr. 590.00
5 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05SEP22~88f Dr. 590.00
6 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~31MAY22~34b Dr. 590.00
7 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05JUL22~5cd Dr. 590.00br...
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V
Vandita jindal
Sep 2, 2023
Sep 3, 2023
This thread was updated on Sep 3, 2023
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Rs 706 charges deducted

I'm a user of icici debit card since 5 years and now you have deducted 706.81 rs from my account without informing saying that it is Dcardfee5349AUG23-JUL24 + GST.
Please return the money as soon as possible....
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S
Skalzang Dawa
Aug 29, 2023
Aug 30, 2023
This thread was updated on Aug 30, 2023
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Receiving constant calls from ICICI credit card

This is to inform you that i have been receiving constant calls from ICICI BANK credit card department for filling credit card application. I have already informed them that i am not interested but even after then i am getting so much calls from them, i am receiving minimum 10 calls per day, i have blocked one number then i started receiving from another number.
Since 1 week they are troubling me.

They are literally...
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F
Faizan1117
from Udaipur, Rajasthan
Aug 27, 2023
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EBA/NSE Deduction

Address: Udaipur (Rajasthan)

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE M 2023159/[protected]' and the amount is 851.48 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to...
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V
Vishweshdixit
from Pune, Maharashtra
Aug 21, 2023
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Deduction of rupees 1899 PPL/WPP_SR920200405_Renew al of Policy

Address: Pune

My account showed deduction of rupees 1899 for wpp sr[protected]renewal. But i have never enrolled for such a plan. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap....
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A
aman954
Aug 16, 2023
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Regarding credit card || settlement

Hi

Due to some financial loss in trading iam unable to pay your credit card dues currently. Since I have others debts as well because of financial losses and in heavy debt you can also check my account to verify. Please understand my situation. I feel very low and thinking of nowhere and feeling to do wrong to me as well.

My salary is around 22k out of which some amount required for living since my job outside...
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S
Santhosh Pv
Aug 14, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
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PPL/WPP SR845503102 Renewal of Policy

Hello,

My account is being debited for a policy which I had not subscribed for.

Account #[protected]
1. Amount debited : 1899 on 02/Aug/2022 (PPL/WPP_SR[protected]_Renewal of Poli
cy)

2. Amount debited : 1899 on 03/Aug/2023 (PPPL/WPP_SR[protected]_Renewal of Poli
cy)...
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H
Hdhyani
Aug 12, 2023
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Bajaj Scooter Bond redemption issue

Address: ICICI Bank Towers, Bandra Kurla Complex, Mumbai 400051

No reply since two years from ICICI BANK CORPORATE OFFICE, MUMBAI regarding my ICICI Bajaj Scooter bond Inward redemption no. IO13448089, Folio no. 0045989, Bond Certificate no. 45990. reference letter no of 3i-Infotech is O[protected] dated 07.10.2022 under General query - Stop Transfer release....
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S
Suresh lokanathan
from MUMBAI, Maharashtra
Aug 11, 2023
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Credit card debited but merchant has not received the money

Address: MUMBAI

On 5th August i recharged my BB Daily, Pune with Rs.1500/- and Rs.75/- but both the transactions failed and BB daily has not received the amount of Rs.1575/-
i have written more than 20 mail to icici bank customer care team but they are not accepting the wrongly charged debit my a/c and giving one excuses or other. kindly help as i am physically handicapped person...
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P
Pankaj@99
Aug 8, 2023
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Unauthorized credit card transaction Fraud

Address: Pune

I received a call from an icici bank credit card agent through a personal number regarding an offer, i was told that i am being offered an Credit bonus amount and he told me install ICICI bank reward application (claimrewards, co). The application home page was showing as ICICI bank claim rewards. Then he told me to enter the details and fill an OTP on application. I filled the OTP and he deducted 89, 223 INR from my account without my consent....
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Loan EMI id : lcfahb[protected]

I bought the mobile on EMI through your loan, the first EMI was due on 3/6/2023, I also maintained the EMI amount in my account but the EMI was not deducted on this date from you.So I myself paid the installment of ₹1277 through Google Pay on 4/6/2023, if the Bank ECS process is not completed from your side, it is not my fault, I paid the EMI immediately as soon as I came to know.
If...
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V
VarmaD
from Indore, Madhya Pradesh
Jul 24, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
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Lien amount based on online fraud

Address: Malav Parisar Branch, Choti Khajrani, A B Road, Indore

Hello Sir/Mam,

I am Deepak Varma from Indore - Madhya Pradesh

I have a bank account in ICICI Bank (Account no:[protected]. The ICICI Bank has Freezed my RS.3100/- under Lien Mark saying someone has launched a complaint which is as below.

There is a Lien mark on my account, due to which the Bank has frozen the amount of RS.3100/- for my account.

Lien Reason : POLIC MHA [protected]...
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S
srinivas.tvrng
from Hyderabad, Telangana
Jul 22, 2023
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Redemption issue of ICICI BAJAJ SCOOTER BOND

Address: ICICI INFOTECH Services Limited, Maratha Mandir Annex, Dr. A . R Nair Road, Mumbai Central, Mumbai - 4000008.

I am Srinivas T V R N G writing on behalf of my Mother T Varalakshmi.

T Varalakshmi is the Bond Holder (Bond No:[protected] of Icici Bajaj scooter bond allotted on 29.01.1999.

Its Maturity date / Redemption date, as mentioned in the bond is 29.06.2023.

We are not able to find a valid email ID/correspondence address in-order to send this bond for its redemption.

How do we redeem as...
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Address: #243, 1ST FLOOR , 2ND BLOCK , 3RD CROSS, BYRAPPA BLOCK

On checking with the account I see that a payment of 590/- was deducted from my bank account on 15.07.2023. On checking with the ICICI BANK they told me it was taken from Bajaj Finserv as I have taken a loan, but I have already paid it on 01.07.2023, as my loan date was on 02.07.2023. After contacting Bajaj Finserv they said it was from ICICI bank again.
I do not understand after paying it on 01.07.2023 why has the Bajaj Finserv issued...
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K
Kaleem Shah
Jul 14, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
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Icici bank kyc approval pending of Epfo

Address: Kurla Mumbai

I have seeded my ICICI Bank account details on the EPFO website on 12th jul 2023 and its still pending for verification from Bank's end. I have already written an email to ICICI customer service and haven't got a proper response regarding the same. I tried to visit the branch but no one at the branch seems to have any idea about who approves the Account details for EPFO or how its approved. Someone at the branch even argued that EPFO KYC...
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V
Venkatesan Thavamani
Jul 7, 2023
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ICICI Bank Atmdec

Dear Sir/madam,

I am having my saving account in ICICI bank. 7th July 2023 Rs. 28.50, Rs 27.51, Rs 27.28, Rs 24.50, Rs 24.31 was deducted from my account and when I looked into my mini statement it was described under "ATM DEC CHG" and when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer...
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U
Uma Janavi
Jul 1, 2023
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Unable to unblock UPI transactions

I'm unable to send / receive money through my UPI ID linked with my ICICI SB account. I reached out to branch but they asked to call customer care at 1800180. I tried calling the customer care number but there is no option for unblocking my UPI in the IVRS system.

I reached out to my bank staff but no use. ICICI Bank has very poor customer care service. For loan offers, they keep calling incessantly. But when customers are...
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J
Javii007
Jul 1, 2023
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Why ?? Deduction of Rs.826 in name of dps chgs

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction ' DP CHGS TILL MAY-23'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with...
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