ICICI Bank — Mab charges reversal

Dear Mr. Tarpara,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dear Sir


i have to change my mobile number in my bank account i dont know how to change my mobile number in my bank account. please explain that procedures sir i have to change immediately.because i dont get detail about my accounts and also i dnt get statement details also.

thank you sir

Dear Customer (shashi abc),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3cnke_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Hello Mr.Pratik even I'm facing same problem.. my name is Suraksha.. can I know did u get the amount? From past 5 months they are playing

I am an account holder of ICICI Bank, Bhangagarh, Guwahati Branch. My account was in a dormant state for some time. When I requested for an activation, nobody informed me at the bank that there will be deductions of MAB charges as soon as money is deposited in the account. I have recently joined Indian Chamber of Commerce, and ICICI bank is corporate partner of the bank. In order to make my existing account as salary account, I activated it. Even while talking to a phone banking official, I asked if there would be any deductions. I was told No. Today is more than 10 days; I have requested through the Regional head, who has forwarded the request. Even I had a talk with a senior Manager, phone banking and I asked to verify my phone calls wherein I was told that there would be no deductions. We live by salary-there is no other income. If you deduct 13500 at one go and give us punishment for banking with you, would not you lose some customers through us? Are we so expendable that the bank can punish us for reactivating an account. ICC also is partnered with Bank of Baroda-I could have opened an account with BOB; but I wanted to continue my relationship with ICICI Bank. And this is what I get in return. I have been running pillar to post to solve my issue but no outcomes even now.

Pranom Datta Mazumdar
Ac.no:[protected]
E-mail:[protected]@gmail.com
Mob #:[protected]/[protected]

how can you decduct MAB charges when its my salary account. i spoke to one of your customer care agent extremely arrogant she was telling me that received text meassge in january stating that my account has been converted from salary to normal when i checked and found there was no such meassge sent a compliant twice . people were copy pasting the same email again and again could you please prove me that i???ve received mail or sms stating the same as my account is converted

how can you decduct MAB charges when its my salary account. i spoke to one of your customer care agent extremely arrogant she was telling me that received text meassge in january stating that my account has been converted from salary to normal when i checked and found there was no such meassge sent a compliant twice . people were copy pasting the same email again and again could you please prove me that i???ve received mail or sms stating the same as my account is converted

Hello,

Myself ABHISHEK UPADHYAY, i am a corporate as well as personal banking customer of icici bank since past three years. On analysing my saving account statements i found that the bank has charged me a total of inr 10, 800/- as mab charges. This is ridiculous. And the best part is i have never been notified about the monthly deductions via sms or e-mail so i never get to know the charges, the charges were different each month ranging from 18/- to 515/- and totalling to 10800/-...

On speaking to my friends about this charges, they told their bank reverses them...with the hope of reversal, i went to my branch, the executive was very rude to me, she was like dont u understand that you have to maintain minimum balance of 10, 000. I told her sometimes it is not possible to maintain and i do have regular deposits and withdrawal..she was not ready to listen to me. I even told her that other banks do reverse the charges, she tells lets other banks do, icici do not reverse..i lost all the hopes and completely dissatisfied with the customer support. Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

Now i dont have guts to fight with the branch again...

Name: ABHISHEK UPADHYAY
Bank: icici bank
Branch: SAHJANWA GORAKHPUR 273209
Account: savings
Acc no:[protected]