[Resolved]  ICICI Bank — mab charges was deducted even though I maintain minimum balance

Address:543206

This is K N RAJU, holding an ICICI saving AC My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. I get quarterly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. Even though I maintained minimum balance
i called customer care they told two months mab charges we will revert to your account they credited 510 again deducted 719rs please take action
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Jan 13, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5iqbp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

BHAGWATI RAMESH PARMAR JT[protected]

I have been deducted an amount of 1, 899.00 on 4 DEC 2018 with the details mentioning: wpp-sr[protected]Renewal from my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

Revert the money back to my account at the earliest.

Best regards,

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