[Resolved] ICICI Bank — MAB deducted minimum account balance charge instead of being silver salary account

Debduti Sen

Jul 27, 2021

Address:

Icici bank Baisakhi, Bidhan Nagar-Branch Code: 003971 BG-16, BG Block, Sector II, Bidhannagar, Kolkata, West Bengal 700091

Icici bank Baisakhi, Bidhan Nagar-Branch
Branch Code: 003971
IFSC Code: ICIC0003971
Branch: SALT LAKE CITY BAISAKHI
MICR Code:[protected]

Deducted amount around 1000 rupees
Details:
1 26/04/2021 26/04/2021 MABchgs-Feb21+GST Rs 654.18
226/04/2021 26/04/2021 MABchgs-Mar21+GST Rs 265.85

Please guide whom to complain and get the refund, please provide Customer Relationship manager number

Icici bank deducts MAB charges without intimating regarding the debit. Eventhough this is silver salary account, As It was opened on zero balance account and now they deducted around 1000 rupees in two slab for MAB charges
i am very upset with that account and I need to close this bank account

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Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372873) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team