ICICI Bank — Minimum account balance deducted without prior intimation.

Address:

Pune, Maharashtra

Hi I am Niranshu Umat & holds a savings account in ICICI bank. This complaint is related to the minimum account balance charges, that bank has debited from my account without any information in this regard. The bank is charging a lot of amount and without any prior notice or any means of communication. No alert was sent regarding these deductions. This is against RBI guidelines.

Bank deducted 8156 Rs.
I have not received any information about the amount deducted from my account.
I didn't also get any mail informing about this MAB charges. I have no information from ICICI. This is violation of trust which we put in bank.
If charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" .

Bank has shaken the trust, I had on it.

Name - Niranshu Umat
Number - [protected]/ [protected]
Branch - ICICI Baramati (Maharashtra)

Please take suitable action in the matter.