[Resolved] ICICI Bank — Mis selling of dmrc credit card and no resolution

Vinit Chaubey

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122009
Website:	www.icicibank.com

Dear Sir/Madam
ICICI bank is selling DMRC credit card which offers auto top up facility for metro card, I used this card for few months and later on this card stop auto top up, I register complain and later did whatever advice by ICICI bank, but things remain the same than I request for closure of this credit card, which they have done, now they are not transferring excess amount which is in my credit card and asking for less than 200 KB in PDF/JPEG which is not possible, none attachment can be so lower size. First they are selling fake products, secondly not able to short out issue and thirdly when customer wants to close and asking for his money they have lot, I have all mail which has been exchanged with ICICI BANK
Regards
Vinit kumar chaubey

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Nov 13, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3jlbk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team